Rental terms.

Booking and payment

• Minimum hire. 5 days.
• Deposit. A non-refundable booking deposit of 10% of the total hire cost, or $1,000 (whichever is greater), secures your booking. Dates cannot be held without a confirmed deposit.
• Balance. The balance is billed to the card you made the deposit with, 1 week before your trip.
• Payment methods. Credit card online payment or bank transfer.
• Confirmation. Once your deposit is received you get a confirmation email with your booking details, pickup location and what you need to know before your trip.
• Booking for someone else. The person named as primary driver must be present at pickup with their licence and sign the rental agreement in person.

Changes and cancellations

• Date changes. Possible subject to availability, and not guaranteed. Contact us as early as possible. Additional charges may apply if the new dates fall in a higher rate period.
• Extensions. Possible subject to availability. Confirm with us before the end of your hire. Late returns without a confirmed extension may incur additional charges.
• More than 60 days before hire commencement. Deposit forfeited.
• 31 to 60 days before. 25% of the total hire cost payable.
• 15 to 30 days before. 50% of the total hire cost payable.
• 7 to 14 days before. 75% of the total hire cost payable.
• 0 to 6 days before, no-show or early return. 100% of the total hire cost payable.
• How to cancel. Contact us at rent@kohicampers.co.nz or call 0800 348 606. Cancellations must be confirmed in writing.
• If we cancel. If we need to cancel due to circumstances beyond our control, such as vehicle damage or mechanical failure, you receive a full refund of all payments made and we will do everything we can to find an alternative solution.

Drivers

• Minimum age. 22.
• Licence. A standard full car licence. International licences are accepted if in English or accompanied by an official translation. Learner and restricted licences are not accepted.
• Authorised drivers. Only drivers listed on the rental agreement may drive. Additional drivers can be added at pickup. Anyone not named on the agreement driving voids your insurance cover.
• Passengers. All passengers must travel in the cab. It is illegal in New Zealand to travel inside the camper while the vehicle is moving.
• No animals, no smoking. In the vehicle or the camper.

Insurance and excess

• Cover included. Insurance cover is included in every rental, covering the Ford Ranger and the 600ATV Hardwall camper as a combined unit, with third party liability cover as standard. 24/7 AA Roadside Assistance is included.
• Excess. If you select the no risk option when booking, the excess is zero. Otherwise the standard excess is $7,500 for drivers 26 and over, or $8,250 for drivers under 26. The excess applies per incident and is payable at the time of the incident or on return of the vehicle.
• Not covered. Off-road driving (cover applies to legal public roads only, including unsealed and gravel roads, and driving on beaches or private tracks voids your cover), driving under the influence, unauthorised drivers, wilful damage or gross negligence, interior damage to the camper from misuse, personal belongings, and damage to anything you tow.
• 24/7 AA Roadside Assistance. Covers mechanical breakdown and tyre changes. It does not cover driver error, running out of fuel, or driving in conditions the vehicle is not suited for. Call the AA on 0800 500 222 and let us know.
• Accident or damage. Make sure everyone is safe and call 111 if there are injuries. Do not admit liability. Take photos, get the other parties' details, and contact us as soon as possible. An incident report is completed on return.
• Bond. If a bond applies, it is refunded after the vehicle is returned and there are no issues.
• Travel insurance. We strongly recommend comprehensive travel insurance for your belongings, medical expenses and trip cancellation.

Pick up, return and one way

• Depots. Pick up or drop off at either our Auckland depot near Auckland Airport or our Christchurch depot at Christchurch Airport (Airpark Canterbury), in any combination. The Auckland depot is at 3 Verissimo Drive, Māngere, Auckland 2022. The Christchurch depot is at 264 Russley Road, Avonhead, Christchurch 8042. There is a free shuttle between the airport and the depot at both.
• Pickup. The primary driver named on the agreement must be present to sign and receive the handover. Allow at least an hour for the walk-through of the vehicle and camper.
• Return time. Your return time is set in your rental agreement. Late returns may incur additional daily charges.
• One-way hires. Between Auckland and Christchurch in both directions, confirmed with us as part of your quote. A one-way fee of $300 applies. Cook Strait ferry bookings between Wellington and Picton are your responsibility and are not included.
• Condition on return. Return the vehicle and camper in the same condition as received, allowing for reasonable wear. Empty and clean the cassette toilet and grey water tank, clean the kitchen, return all equipment, linen and recovery boards, and match the fuel level and gas bottle level at pickup. Cleaning and refuelling fees may apply.
• Return inspection. We do a walk-around inspection with you present. Damage not present at pickup is noted, and the standard excess applies to any damage claim.
• Lost or damaged equipment. Charged at replacement cost.

During your hire

• Problems on the road. Contact us directly. For mechanical issues with the Ranger, call the AA on 0800 500 222.
• Report damage. Report any damage to us as soon as it occurs, even if it appears minor, and take photos at the time.

This page summarises the rental information published for Kohi Campers hires. Your rental agreement, signed at pickup, forms the full terms of your hire. Questions? Call 0800 348 606 or email rent@kohicampers.co.nz.